All cookies and desserts are prepared in a kitchen that handles common allergens, including but not limited to eggs, fish, milk, peanuts, sesame, shellfish, soy, tree nuts, wheat, fruits, and vegetables. As a result, products may contain or come into contact with these ingredients.
It is the customer’s responsibility to notify us of any allergies prior to confirming the order so they can be discussed. Customers are also responsible for informing their guests of any potential allergens.
D’s Custom Cookies & Confections is not liable for any allergic reactions resulting from the consumption of our products.
We recommend placing orders at least fourteen (14) days in advance, as availability is limited and dates book quickly. We will do our best to accommodate short-notice orders when possible.
All orders are considered final. Changes cannot be made within one (1) week of the scheduled pickup or event date.
If you provide inspiration photos or designs created by other bakers, please note that all items will be recreated as our own interpretation and will not be exact replicas.
A 50% non-refundable deposit is required to secure your order date.
Final payment deadlines:
Cancellations are accepted up to 7 days prior to the pickup or delivery date (excluding orders placed within 48 hours or highly intricate designs).
Cancellation terms:
We reserve the right to charge cancellation fees due to costs incurred for materials, preparation, and scheduling.
Cancellations are accepted up to 14 days prior to the event date.
Cancellation terms:
Once an order has been picked up or delivered, D’s Custom Cookies & Confections is no longer responsible for the product.
We are not liable for damage occurring during:
Handling and storage instructions will be provided at pickup or delivery. If you do not receive them, please ask.
Please note that many desserts are delicate and may be susceptible to:
Proper handling is essential to maintain product quality.